Live / App
l444444 collects only the information needed to run your account, process transactions through Nagad and Upay, and keep your session secure. This policy tells you exactly what we collect, why we hold it, and what you can do about it — access and eligibility depend on your local law and the eligible regions we serve.
When you open an account with us, we collect the registration details you submit — name, contact information and the credentials used to access your account. When you deposit or withdraw through Nagad or Upay, our system logs the transaction reference, amount and timestamp so your wallet history stays accurate and disputes can be resolved. We also collect device and browser data when you access the platform: screen type, operating system version and session duration. This helps us serve the mobile experience correctly and detect unusual access patterns that could affect your account security. We do not sell this data to third parties. We do not share it with advertising networks outside the scope described in this policy. Cookies set during your session are used for login state and navigation preferences — not for cross-site tracking. If you use a different local payment channel for any purpose, that transaction may involve the payment provider's own data terms, which sit outside this policy. Your data is held only as long as your account remains active or as required under the applicable rules of the eligible region you access this platform from. Deletion requests are handled through the support route listed in this policy.
This policy covers data handled directly by l444444 across your account session, wallet activity and support interactions. It does not extend to external services, third-party links or payment providers operating under their own terms. Knowing the boundary helps you understand which data questions to bring to us and which to direct elsewhere.
Data collected during login, registration and session activity falls fully inside this policy. This includes credentials, security logs and the device identifiers tied to your account. Questions about this data come to us directly.
When you transact through Nagad or Upay, we log the reference and amount on our side. The payment provider holds its own record under its own terms. Our policy covers our log only — not the provider's internal data.
Your browsing path inside the platform — which sections you open, how long you stay on a page — is collected as session analytics. This stays within our system and is used only to improve navigation, not shared externally.
Links to external sites, game studio interfaces and any services not operated by us carry their own privacy terms. We do not control or take responsibility for data handled outside our platform boundary.
You have practical choices over the data we hold for your account. You can ask us to show you what information is on file, correct any detail that is wrong, or raise a question about how a specific piece of data is being used. These are not abstract entitlements — each one has a concrete step attached to it. To review your account records, log in and open the account section; your registered contact details and transaction history are visible there. If a detail is incorrect — a phone number, a wallet reference, a registered name — reach out through the support route listed in this policy and we will update it after verifying your identity. If you want to know specifically why a piece of data was collected or how long we hold it, submit that question to our support team with your account reference included. For deletion requests, the process starts through the same support contact; timelines depend on the applicable rules for the eligible region you access the platform from.
Log in and open your account section to see registered details and transaction history. What is visible there is the live record we hold for your account at that moment.
If any registered information is wrong — contact details, wallet reference or name spelling — contact support with your account reference. We verify and update after confirming your identity.
Send a specific question about any data point we hold — collection reason, retention period or sharing scope — through the support channel. Include your account reference so we can respond accurately.
Deletion requests are accepted through our support contact. Processing timelines depend on the eligible region rules applicable to your account. We will confirm once the request has been actioned.
If you have a question about your data, a correction to request, or a concern about how this policy applies to your account, the routes below are the ones to use. We respond to policy questions through the same channels as account support — there is no separate privacy desk. Always include your account reference when you write in so we can locate your record without delay.
Open the chat widget from any page while logged in. State that your question is about account data or this privacy policy and include your account reference. The support team handles data queries through this channel.
Send your data question or correction request to the support email address shown in your account settings. Write your subject line clearly — for example, 'Data correction request' — so the right team picks it up.
The help section inside your logged-in account lists the current contact options and any published policy update notices. Check there first if you want to confirm the correct address before writing in.
Our approach to data handling is built around keeping your account functional, your transactions traceable and your access secure. We do not hold data beyond what the account purpose requires, and we do not use it for purposes outside this policy.
We set cookies to maintain your login state and remember navigation preferences within the platform. These are functional cookies — not advertising trackers. You can clear them through your browser settings at any time, though doing so will end your current session.
Every login attempt, session start and unusual access event is logged against your account. These records help us flag activity that does not match your normal pattern and allow you to report access concerns through support with a clear reference point.
We hold account data for as long as your account is active. Once an account is closed, we retain only what applicable region rules require us to keep. Everything else is removed on the schedule set by those rules — not held indefinitely.
When this policy changes, we post an update notice inside the platform. Continuing to use your account after that notice is posted means you have seen the updated terms. If you have questions about a specific change, contact support with the date of the update as your reference.
These questions cover the data and privacy points we hear most often. If your question is not here, the support routes in this policy are the right place to take it.
We collect the name, contact details and login credentials you submit during registration. We also log the device type and browser used to access your account. We collect only what is needed to run the account and process transactions through Nagad or Upay.
We do not sell your data or share it with advertising networks. Transaction references pass to Nagad or Upay only to the extent needed to complete your payment. Those providers hold their own records under their own terms, which are separate from this policy.
Log in and open your account section. Your registered contact details and transaction history are visible there. If you need a more complete record or have a specific data question, contact support with your account reference included.
Yes. Send a correction or deletion request through the live chat or support email listed in this policy. Include your account reference. Correction requests are handled after identity verification. Deletion timelines depend on the applicable rules for the eligible region your account is tied to.
Data is held for as long as your account is active. After an account is closed, we retain only what the applicable region rules require — nothing is kept indefinitely without a regulatory basis. You can ask about the specific period for your account through support.
We post an update notice inside the platform when the policy changes. Check the help section in your logged-in account for any current notices. If you want to understand a specific change, contact support with the update date as your reference and we will explain what changed.